20 Year Limited Warranty: Swedish Sleep System

Tempur Production USA, Inc. guarantees that we will, at our option, replace or repair your Tempur-Pedic® mattress if it is defective due to faulty workmanship or structural defects, subject to the limitations described in this warranty.

This limited warranty does not include a normal increase in softness of the TEMPUR® pressure-relieving material™ or a decrease in the slow recovery feature, neither of which affect the pressure-relieving qualities of the mattress.

This warranty covers:

Deterioration causing the mattress to have a visible indentation greater than three-fourths (0.75) of an inch that is not associated with a sag in the foundation, box springs, or platform; and any physical flaw in the mattress that causing the TEMPUR material to split or crack, despite normal usage and proper handling.

During the first ten (10) years of this warranty, we will not charge you to repair or replace your mattress if it is deemed defective, but any transportation costs associated with repairs or replacements are your responsibility.

During years 11 through 20 of this warranty we will, at our option, repair the mattress at a handling cost to you, or replace the mattress at a prorated charge to you plus transportation costs. If we replace the mattress, the prorated replacement charge you pay will depend on when the mattress is replaced.

• If the mattress is replaced during the eleventh year of this warranty, the prorated replacement charge you pay will be fifty (50) percent of the original purchase price.
  
  
• If the mattress is replaced after the eleventh year but before this warranty expires, the prorated charge you pay will increase by five (5) percent for each subsequent year of the prorated period (i.e., 55% of the original purchase price if replaced during year twelve; 60% of the original purchase price if replaced during year thirteen, etc.)
  
  

  
  Our mattresses are designed to work on a firm, solid-surface, non-spring foundation or adjustable bed base. This warranty and other performance guarantees are based on tests conducted on "sets" that consist of our mattresses and foundations like these.
  

  THEREFORE, IF YOU USE INAPPROPRIATE MANUFACTURERS’ FOUNDATIONS OR BOX SPRINGS WITH THIS MATTRESS, SUCH USE WILL VOID THIS WARRANTY AND ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. We may require you to provide proof of the quality of the foundation for your mattress if you make a claim under this warranty.
  
  

  
  The cover for your mattress is warranted for two (2) years from the date of purchase against faults in material or workmanship.

  
  
  If your mattress, foundation, or cover is physically abused, damaged, burned, cut or torn, this warranty is void.
  
  

  
  This warranty is valid only for the original purchaser of the product. An original purchaser is one who purchases the product directly from Tempur-Pedic, Inc. or an authorized retailer of Tempur-Pedic, Inc.  If you are not the original purchaser of this product, you take it "as is" and "with all faults." If you did not purchase this mattress directly from Tempur-Pedic, Inc., we will require proof of purchase from you demonstrating that you are the original purchaser and eligible to make a valid claim under this warranty. You may contact Tempur-Pedic’s Customer Service Department by calling toll-free 1-800-821-6621.
  

  This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
  

Go Back